The right legal expertise to handle your challenges big and small

Whether you’re selling access to communications infrastructure or procuring services for your own business, our experienced telecommunications team can advise on any legal issue you come across.

From Regulatory, ACCC and ACMA investigations right through to contract preparation and SFOA’s, we have the expertise to handle anything telco related.


We can advise on all things telco & data

Our telecommunications practice area is extensive, covering the following areas (and many more)

  • Drafting and negotiating telco contracts including Standard Forms of Agreement (SFOA’s), wholesale supply, procurement, outsourced and dealership agreements
  • Telco deals including customer, wholesaler and partnering arrangements
  • Regulatory compliance – Competition & Consumer Act, Do Not Call Register, Telemarketing Industry Standards and the Spam Act
  • Telecommunications Consumer Protection (TCP) Code compliance
  • TIO Disputes, including advice on jurisdiction, interpretations, compliance and tactics
  • ACCC and ACMA investigations including requests, responses and negotiating with regulators
  • Undertakings, representation in enforcement and civil proceedings
  • Carrier licencing including applications and your ongoing obligations
  • And more
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Here are some of the key areas
we’re called to assist with


The NBN offers great new opportunities in the area of communications retailing and we can help you be a part of the action. With long and complex wholesale contracts, negotiating with the NBN Co isn’t always straightforward.

With over 30 years expertise in telecommunication law, our team is proficient with which terms can be negotiated further, what must be agreed to and your responsibilities to upstream providers. We’ll make your NBN contracting process easy.

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Standard Forms of Agreement

SFOA’s are what smart companies are using to easily engage with new clients and resell more services than ever before.

SFOA’s help you to do more direct sales and online marketing, while greatly reducing the amount of effort required in contracts and administration. Chat with us today about how we can help you with an SFOA for your business.

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TCP Code Compliance

The Telecommunications Consumer Protections Code 2012 is a big change to the retail telco sector, with 90 pages of rules and over 1,000 compliance line items.

For many service providers, the TCP Code is a commercial nightmare to keep up with due to its size and complexity. Thankfully, we’re experts in TCP Code compliance, so let us help cut down the confusion.

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Wholesale Supply Contracts

Upstream supply agreements are key to a successful retail telecommunications business.

We’ve worked with many Australian and international telcos to ensure their agreements allow them flexibility throughout the lifecycle of their service. Let us help to negotiate and establish wholesale agreements that work to meet your business goals.

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Compliance Advice and Training

With telecommunications regulations changing constantly, your staff need to be kept up to date so they can act with confidence.

Because we always speak and write in clear English, your staff can easily learn the requirements of everything from TIO polices to Carrier Licencing conditions (and all that comes in between). Talk with us today about training and keep your staff ahead of the game.

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Telecommunications Litigation

When litigatation is the only option, you need a telecommunications lawyer you can trust. With over 30 years experience specialising in telecommunications law, coupled with our expert knowledge in commercial litigation, we’re best positioned to work in your interest in the event that you need to defend your position.

Court is of course the last option, so talk with us today about your concerns. We might know another way around your situation, preventing the need for a full legal intervention.

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What our clients say

For over 10 years, Cooper Mills have guided me to ensure my business is safe from imitators trading with my brand. Not only do Cooper Mills have the expertise in trademark law, they are extremely professional, responsive to our needs and explain legal jargon in plain English! I highly recommend the Cooper Mills team for businesses who seek a value added legal service above and beyond traditional advisors.

Craig McDonald | CEO and Founder MailGuard Pty Ltd

After going back and forth trying to get my trademark completed I came across Cooper Mills. What they did was take hold of the reins and get everything sorted for one flat fee. A seamless process when dealing with them!

David Wilson | Owner | Founder - Block78

Erhan and his team have helped enormously by protecting certain domain name assets with trademarks. Erhan’s detailed understanding of domain names (in Australia and abroad) is second to none and he has been involved in many of my transactions. Highly recommend Erhan and Cooper Mills.

Shaun McGowan | Co-Founder -

If you need expert Telecommunications advice then talk with us today

If you have a telecommunications law issue that requires timely legal advice, get in touch with us today for a FREE consultation.

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Some of the clients we have worked with