The TIO's recently released December 2008 quarter complaints statistics identify complaint handling as a problem area for ISPs and Telcos. The TIO statistics show th
Full ArticleACMA issues formal warning to Canberra ISP for failing to comply with the TIO Scheme. The ACMA have issued a formal warning to ByteCard, a Canberra ISP who was allage
Full ArticleOver recent weeks, debate over shonky Premium Services operators has intensified, to the point where there have been public exchanges between the ACCC and CommsAlliance o
Full ArticleThe ACMA today announced that it has issued a formal warning to Westpac for breaches of the Do Not Call Register Act 2006 ('DNCRA'). The ACMA reported that Westpac was
Full ArticleIn the shadow of the Victorian bush fires, regulations create a new exception to the use and disclosure offences under Part 13 of the Telecommunications Act 1997. Part
Full ArticleThe Australian Communications and Media Authority ACMA last week announced that it had assessed 44 carriage service providers, and issued formal directions to 2 providers
Full ArticleThe ACCC's recent action against Internet Service Provider TPG is a timely reminder for Telcos and ISPs looking to use the word 'unlimited' in their advertising. The A
Full ArticleDespite massive public opposition to ISP level internet filtering, the Government is pressing on with its internet filtering trials. We don’t yet know what the result o
Full ArticleThe Australian Newspaper is reporting that participants in the Government's controversial ISP filtering trials will commencing in batches, instead of a universal commence
Full ArticleTelecommunications companies have been the biggest offenders for contacting people on the Do Not Call Register, according to the Australian Communications and Media Autho
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